IT Graduate (f/m/d) 100%

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Ansøgningen slutter: August 31, 2022
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Stillings beskrivelse

Do you want to be part of a new company and participate in supporting our users and have the
interest to be educated as IT Supporter and have a service minded mindset and can work in a
small and agile (but growing) organization, then you are the person we are seeking?
The primary role will be as IT Graduate in our ServiceDesk as IT Supporter, but you will also
have chance to work and get knowledge with all other aspects of IT, as well as having
development (education) possibilities within the IT area depending on your interest/career and
to support your duties. As an IT Graduate you will be part of the ServiceDesk for our
organisation where your primary duties will be onsite/remote support of users, user
administration on different platforms, device handling, create and maintaining documentation,
guiding users in IT, and participate in the daily IT Operation.

1st and 2nd level support personal and by phone/remote.
• System administration of selected systems (office, laboratories, and production).
• On-site support (ensure that the users are faced and provided the help they need –
office, laboratories, and production).
• Device handling (PC and phone).
• User Administration and -support (Office 365, Azure, Active Directory).
• Be part of the daily IT operation.
• Creating and maintaining documentation, FAQ, and User guides.
• Participation of developing Service Desk and their processes into a more mature state.
• Participation of developing your role as IT Supporter.
• Hands-on when/where needed Investigates and documents errors, out-of-specification
analyses, deviations and change request according to established procedures and
regulatory requirements
• Ensure the qualification status of lab equipment and if necessary, participate to the
qualification activities
• Support QC colleagues in

Academy or bachelor’s degree in computer science or related education
• Hard working, full of energy and eager to learn and develop
• Basic understanding of IT, e.g.
• Windows
• Office365
• AD/AAD
• Intune/Autopilot
• Azure Services/Infrastructure
• Windows Server
• Network (WAN/LAN/WLAN)
• Service minded and solution oriented
My reasons for choosing Bacthera…
Innovative and fast-growing start-up company with short decision-making
processes
Motivated, agile, and multinational team
Interesting and diversified tasks
My future working place in Hoersholm
This is the opportunity to be part of a fast-growing start-up company, where decisions
are taken fast and where you can actively participate in shaping our future. If this
sounds exciting to you, we are looking forward to hearing more about you.
Please send all your documents (motivation letter, CV, letter of references,
diplomas, etc.) to Ms. Sandra Gamboni, Global Head of HR; hr@bacthera.com
If you have any questions to the position, you can call Steen Krontoft, Sr. IT
Manager, Cell: +45 61378906.
We are looking forward to your application